Customer Quality Specialist

The Customer Quality Specialist is involved in our efforts to provide the highest quality while maintaining food safety standards in our products.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Provide compliance documents related to customer requests, complete customer forms/questionnaires
  • Provide Quality support responding to technical inquiries internally and externally
  • Create and maintain product specifications, generate customer specific specifications when applicable. Facilitate and track any specification changes
  • Approve and maintain log of formulation revisions and deviations
  • Review new R&D item formulations, generate specifications
  • Review product history to evaluate customer specifications requirements
  • Coordinate customer requirements with appropriate departments
  • Other duties as assigned.


  • Bachelor s degree is preferred

Qualifications-Required and Preferred Skills

Required Skills:

  • Smart, organized, quick learner, good work ethic, positive attitude
  • Food manufacturing experience is a plus
  • Possess excellent verbal and written communication skills
  • Proficient with computers and MS Office software

Computer Skills:

  • Must be tech savvy and a quick learner.
  • Proficient with Microsoft Word, Excel, PowerPoint, Project and e-mail.

Preferred Skills:

  • Experience in quality related food manufacturing

Values: Humility, Integrity, Passion and Excellence

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